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Return to shopDelivery & Exchange policy
We currently provide reliable delivery services across Nigeria. Our goal is to get your gear to you safely and as quickly as possible.
1. Processing & Timelines
All orders are processed within 1–3 business days after payment confirmation. Once dispatched, the following delivery timelines apply:
Lagos: 1–3 business days.
Other States: 3–7 business days.
2. Lagos Delivery Rates
Delivery fees are calculated based on your specific zone within Lagos. Please refer to the table below to find your location’s flat rate:
| Delivery Fee | Included Areas |
| ₦4,000 | Ikeja, Ogba, Alapere, Ogudu, Gbagada, Shomolu, Ilupeju, Oshodi, Mushin, Surulere, Yaba, Ebute Meta, Olowora. |
| ₦4,500 | Abule Egba, Ojodu, Ipaja, Ejigbo, Ikotun, Amuwo, Festac, Apapa, Lagos Island, Victoria Island, Ikoyi, Lekki Phase 1. |
| ₦5,000 | Osapa, Ologolo, Agungi, Orchid, Chevron, Megamound, Ikota, Satellite Town, Ikorodu (Main). |
| ₦5,500 | Ajah, Badore, Abraham Adesanya, Sangotedo, LASU. |
| ₦7,000+ | Awoyaya, Lakowe, and surrounding areas (Subject to negotiation). |
3. Self-Pickup
If you prefer to collect your order in person, we offer a pickup option at our designated location.
Pickup Days: Monday – Friday.
Pickup Hours: 11:00 AM – 2:00 PM.
Please wait for a “Ready for Pickup” notification before arriving.
4. Important Delivery Terms
Non-Refundable Fees: Delivery fees are calculated at checkout and are non-refundable once the shipping process has begun.
Accuracy of Information: Please double-check your delivery address and contact number. Buono world is not responsible for delays, failed deliveries, or losses resulting from incorrect or incomplete information provided at checkout.
5. Exchange & Return
Please note that all sales are final and we do not offer monetary refunds.
If you wish to exchange an item, it must meet the following criteria:
Timeframe: Request must be made within 48 hours of delivery.
Condition: Items must be unused, unworn, and in original condition.
Packaging: All original packaging must be intact.
Exclusions & Fees
The following items and conditions are not eligible for exchange:
| Item Type | Status |
| Sale/Discounted Items | Non-exchangeable |
| Prescription Lenses | Non-exchangeable (if fitted to frames) |
| Delivery Costs | Must be covered by the customer |